Custom Branded Products
FAQs
Q. What is your minimum order quantity?

A. The minimum order is dependent on the product that you want have branded. As a guide:

Pokerchip Sets: 250 sets
Playing Cards: 500 decks
Card Protectors: 250 units
Clothing: Off the shelf garments like Fruit of the Loom or Gildan can be as low as 1. Fully bespoke garments
will have a minimum of 300 pcs
USB Item: 100 pcs
Q. What is your average lead-time?

A. Again this is dependant on what product it is. Generally pokerchips may take upto 12 weeks while other items are available in 24 hours!!
Q. Can you personalise products:

a) with a brand logo? YES
b) with the recipient's name? YES


A. Where a product lends itself to personalization we can facilitate this. However some high value goods can be devalued by adding a logo, but we can advise on best options and alternatives. In the case of a camera, we might advise personalising the case, for instance.
Q. Can you despatch to individual addresses?

A. Yes, the bulk of our business involves delivery to individuals and we have the latest software to ensure efficient processing and track & trace.
Q. What about despatch to European and worldwide destinations?

A. We ship globally and advise clients on suitable products in order to ensure shipping charges are cost effective.
Q. Are your invoice prices inc or ex VAT?

A. All invoice prices are ex-VAT.
Q. Is there a different price for bulk purchasing?

A. Yes, our prices are based on quantity discount. The more you order, the cheaper the product is.
Q. Is delivery included in the price?

A. Due to our global fulfillment capability, we quote delivery separately. However, due to our high usage we have negotiated excellent rates with carriers. Typically for delivery within the UK, carriage charges for a single package vary from £1.95 to £8 depending on weight/bulk.
Q. Are goods insured in transit from yourselves?

A. All shipments include full insurance and require a recipient signature to evidence successful delivery.